Chatway: Live Chat

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Chatway: Live Chat for WebAct websites.

Live chat support and assistance for visitors directly from the website. Plans show WebAct setup and support details clearly before checkout.

Full Overview

How Chatway: Live Chat works on a WebAct website.

Overview

Live chat support and assistance for visitors directly from the website.

WebAct setup

WebAct can help place the app in the right part of the website, connect the needed account details, and review the configuration before launch.

Website fit

The app can be used as part of a broader WebAct website plan with design, widgets, forms, conversion paths, and ongoing support.

Features

What this app helps with.

Live chat support and assistance for visitors directly from the website.

Live chat support and assistance for visitors directly from the website. is included in the Chatway: Live Chat app workflow and can be configured to match the website goals.

WebAct setup and website-specific placement guidance

WebAct setup and website-specific placement guidance is included in the Chatway: Live Chat app workflow and can be configured to match the website goals.

Support path for configuring the app inside a WebAct website

Support path for configuring the app inside a WebAct website is included in the Chatway: Live Chat app workflow and can be configured to match the website goals.

Plans

Choose a plan for Chatway: Live Chat.

Plan cards show the WebAct app store price and setup details.

Solo (1 seat included) - $29/mo

$39/mo

Everything in Free, and

WebAct setup and support included in this price.

1 seat included
Unlimited chat history
Real-time visitors insights
Email, Facebook Messenger & Instagram integrations
Live translation & multilingual widget
Custom widget & agent visibility
Remove Chatway branding

Subscribe $39/mo

Team (4 seats included) - $79/mo

$89/mo

Everything in Solo, and

WebAct setup and support included in this price.

4 seats included
Automation & workflows - Engage visitors and automate tasks with smart triggers & rules

Subscribe $89/mo

Plus (10 seats included) - $149/mo

$159/mo

Everything in Team, and

WebAct setup and support included in this price.

10 seats included
Multi-widget support
Multiple inboxes
Priority support

Subscribe $159/mo

Customer Communication

Help website visitors reach your team while interest is high

Chatway Live Chat gives customers a convenient way to ask a question without leaving the website or waiting for an email reply. It can be especially useful when a visitor needs clarification about availability, pricing, service areas, product details, appointment options, or the next step before making a decision.

A useful live-chat experience should support the website rather than interrupt it. Clear availability expectations, concise welcome messages, and routing to the right team member help conversations stay productive. Businesses can also use common questions from chat to improve service pages, FAQs, and sales information across the site.

WebAct can add Chatway as part of a broader website app plan or pair it with website design, analytics, and conversion improvements. The goal is a faster path between a customer question and a helpful human response.

More Communication